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Product news, practical guides and the smaller things we ship.

Improved

Early access to your new link in bio

Try the new layout for your community page. Home puts what’s happening now up front, so visitors can go straight to an open presale or buy tickets.

If you’re using the previous layout, turn on Home layout under Settings → Community page → Layout. Your page link works with either layout.

Try the new layout

Desktop community page with the organiser profile beside a featured festival, a recent post and an upcoming event.
Off Hours features its festival presale on Home.
Mobile community page with the organiser profile above the featured festival and its Sign up button.
Visitors can sign up for the featured presale from Home on mobile.

Tip Organisation admins can connect an address like community.yourdomain.com under Page address → Custom domain.

Improved

Set up your event and regular tickets together

You can now set up regular tickets and their availability while creating an event, then review everything together before saving. If your tickets are not ready, you can set them up later.

Event Review shows event details, entry settings and regular tickets together.
Review the event and regular-ticket setup together. This unsaved example leaves ticket setup for later.

Presales, member sales and other specialised ticket sales have their own setup. Available ticket controls depend on your connected provider and permissions.

Improved

Find answers in the new Help Centre

The new Help Centre brings practical guides, screenshots and explanations together in one place. Search for a task or browse by topic to find help with events, ticket sales, audiences, Posts and WhatsApp.

The Help Centre has a guide search field and practical guides grouped by topic.
Search for a task or browse the available guides by topic.

Open relevant guides from the dashboard using See how it works. The guides are currently available in English.

Open the Help Centre.

New

Understand who buys across your events

Audience Insights brings ticket buyers from the events you manage into one overview. Choose a period to see all buyers, first-time buyers and people who bought tickets for two or more of your events in that period. Explore the available demographics and open each group in People.

Audience Insights compares ticket buyers, first-time buyers and people who bought for two or more events.
Choose a period and open each buyer group in People. The screenshot uses example data.

The same purchase filters are available in People, so you can find those groups without rebuilding the selection. External ticket orders are excluded by default and can be included when available. First-time buyer counts and demographics depend on the purchase history and profile information available in BASH.

New

Meet the new BASH.

Organisers can open a presale with a branded sign-up page, then give each registrant personal ticket access before the public sale. BASH delivers access through WhatsApp or email and works alongside the organiser’s existing ticket provider.

The presale review brings ticket availability, access rules, timing and a personal visitor preview together.
Current demo (30 October 2026): review a presale and its personal ticket-access preview together. Synthetic unsaved example.
Read the launch article
Improved

Choose who can read each Post

Post reading access and notification delivery are now separate settings. Choose public, members-only, selected people or event access, then choose notification recipients and channels separately. Membership is checked when the Post is opened; delivery still follows consent, unsubscribe choices, channel availability and eligible WhatsApp templates.

Post setup showing reading access options and selected Off Hours Members
New

Reuse artwork across events

The media editor can select existing media from Recents or filter by the event where it was used. Event galleries support reusable images and videos; organisers can reorder the gallery and adjust an image crop without replacing the original. Available media depends on permissions.

Off Hours gallery editor with selected artwork and reusable images
Improved

Set up Weeztix tickets with fewer steps

Organisers can select the matching event from their connected Weeztix account in BASH, which creates the managed shop used for the connection. Where editing is available, supported ticket details can be changed in BASH and validated by Weeztix. Controls depend on account permissions and ticket capabilities; these editing controls do not apply to Paylogic.

Weeztix setup with a fictional Off Hours Festival selected
Improved

Work with partner organisers on one event

Event owners can invite a partner organisation, set its event permissions and choose whether it receives public organiser credit. Ticketing responsibility is assigned separately and can become fixed once setup or sales have begun. Ticket revenue goes to the designated organisation’s ticketing account; BASH fees are billed to the event owner. Options depend on provider and event setup.

Event organiser setup showing event permissions and ticketing responsibility
Improved

Home brings event activity together

Home now groups tickets, presales and Posts under their event, with Overview, Drafts, Scheduled and History for finding activity.

Home overview showing tickets, presales and Posts grouped under fictional Off Hours events

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